General Terms & Conditions
9club (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming and betting platform. These Terms and Conditions constitute a legally binding agreement between you and 9club. Compliance with these Terms is mandatory for all users.
By registering an account, logging in, playing games, placing bets, or using any service on the 9club platform, you fully accept these Terms and Conditions. It is your responsibility to provide accurate information regarding your age, location, and identity.
9club reserves the right to update or modify these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page regularly.
- These Terms are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
- All services on 9club are for entertainment purposes only — not as a guaranteed source of professional income.
- These Terms may be updated from time to time; users are responsible for keeping themselves informed of any changes.
- If a dispute arises, please contact 9club's support team in the first instance.
Account Register
To open an account with 9club, you must register with complete and accurate information. Each individual may create only one account. If multiple accounts are found to belong to the same person, all accounts will be terminated and any funds held may be confiscated.
During registration, you must provide your full name, date of birth, email address, and mobile number accurately. This information will be verified during KYC. Accounts created with false details will be suspended immediately.
- Keep your account password confidential — do not share it with anyone.
- If you suspect your account has been compromised, contact our support team immediately.
- To update your account information after registration, please contact our support team.
- Multiple members of the same household may play from the same device, but each member must complete separate document verification.
- Transferring or selling your account to a third party is strictly prohibited.
Eligibility & Age Requirements
9club's services are strictly for adults aged 18 and over. Registration and gaming by minors is strictly prohibited. If a user is found to be under 18, their account will be immediately terminated and all associated transactions will be voided.
Additionally, residents of certain countries or regions where online gaming is prohibited by law are not permitted to use 9club's services. It is each user's own responsibility to comply with the laws of their country.
Deposit and Payment Policy
All deposits to 9club must be made using a payment method registered in your own name. Depositing via another person's account or payment method is strictly prohibited. Any such transaction, once identified, will result in account suspension.
We support a range of payment methods, including mobile banking, e-wallets, and cryptocurrency. Minimum and maximum deposit limits vary by method and can be found on the payments page.
- Deposits are generally credited to your account instantly.
- Processing fees may apply for certain payment methods.
- If a deposit fails, contact the support team with your transaction ID.
- All transactions are monitored to prevent money laundering.
- Suspicious transactions may be automatically blocked and subject to verification.
Withdrawal Policy
Before withdrawing funds from 9club, you must complete KYC (Know Your Customer) verification. This process involves verifying your identity document, proof of address, and payment method. It is carried out solely to protect the security of your account.
Withdrawal requests are typically processed within 24–72 hours. VIP members benefit from priority processing, which significantly reduces turnaround time. Bank transfers and certain payment methods may take longer.
- Withdrawals must be made using the same payment method used for the original deposit.
- A minimum withdrawal amount applies — please refer to the payments page for details.
- Wagering requirements must be fulfilled before bonus funds can be withdrawn.
- Withdrawals may be temporarily placed on hold in cases of suspicious activity.
- Additional documentation may be requested at the time of withdrawal.
Bonus & Promotion Terms
9club regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms, which are detailed on the respective offer page.
All bonuses are subject to wagering requirements that must be met before withdrawal. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount before withdrawing.
- Accepting a bonus is optional — opt out at the time of deposit if you prefer not to receive one.
- Bonuses have a limited validity period — they will expire if not used within the specified timeframe.
- Some games may not contribute, or may contribute at a reduced rate, toward bonus wagering requirements.
- 9club reserves the right to modify or cancel any promotional offer at any time.
Betting Rules
Certain rules apply when placing bets on 9club. Once a bet is confirmed, it generally cannot be cancelled. In the event of incorrect odds being displayed due to a technical error, 9club reserves the right to void the affected bet.
In Sports Betting, match results are settled according to the applicable rules. If a match is cancelled, postponed, or abandoned mid-game, bets will be settled based on the relevant circumstances, as detailed on the betting page.
- Maximum win limits vary by game or betting market.
- Placing multiple bets simultaneously may be treated as a parlay (combo) bet.
- Odds in live betting can change rapidly.
- Match fixing or placing bets using insider information is strictly prohibited.
Prohibited Activities
The following activities are strictly prohibited on 9club. Violations may result in account termination, forfeiture of funds, and legal action.
- Creating or operating multiple accounts.
- Using bots, automation software, or artificial intelligence to play.
- Bonus abuse — attempting to withdraw a bonus by circumventing its conditions.
- Money laundering or transactions involving illegal funds.
- Attempting unauthorized access to another user's account.
- Intentionally exploiting technical glitches or bugs on the platform.
- Threatening or harassing other members.
- Operating an account using a false identity or inaccurate information.
Account Suspension and Closure
9club reserves the right to suspend or permanently close any account, without prior notice, for any reason — particularly in the event of a Terms and Conditions violation. During a suspension, access to the account and all transactions will be restricted.
If an investigation determines that the user is not at fault, the account will be reinstated. However, if a violation is proven, any bonus balances and winnings deemed suspicious may be forfeited.
- Please withdraw any verified funds before closing your account.
- Self-exclusion is also available as part of our Responsible Gaming options.
- Banned users will not be permitted to open new accounts.
Responsible Gaming
9club believes gaming should be a source of fun, not stress or addiction. That is why we follow responsible gaming principles and encourage users to stay informed. If you feel gaming is having a negative impact on your life, please seek professional help immediately.
Our platform offers tools such as deposit limits, loss limits, session timers, and self-exclusion to help you stay in control of your gaming. Visit our Responsible Gaming page to learn more about these features.
- Gaming is for entertainment only — not as a source of income.
- Share your gaming experience with family or friends.
- Stick to a set time and budget when gaming.
- If you notice signs of addiction, seek help immediately.
To learn more about Responsible Gaming, visit our Responsible Gaming Page Visit.
Privacy and Data Protection
9club treats the protection of your personal data as a top priority. We safeguard your information using SSL encryption and advanced security technologies. We never sell your personal data to third parties.
To learn more about how we collect and use your data, please refer to our Privacy Policy By using the platform, you also consent to our Privacy Policy.
- Your information is used solely for service improvement and KYC verification.
- Information may need to be disclosed to authorities when required by law.
- You have the right to request access to, correction of, or deletion of your personal data.
- Details on cookies and tracking technologies can be found in our Privacy Policy.
Changes & Amendments
9club reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes take effect as soon as they are published on this page. For significant changes, a notice may be sent to your registered email address.
Continued use of the platform after any changes are made will be considered your acceptance of the updated Terms & Conditions. We recommend reviewing the terms before each login.