Privacy Policy

We collect certain information when you register and use the 9club platform. The sole purpose of this collection is to provide you with a better and safer experience. We never collect data that is not necessary.

Information you provide at registration is stored securely in our systems. As part of KYC verification, copies of identity documents may be collected, but these are used exclusively for verification purposes.

• We only collect information that is necessary.
• All data collection is based on your consent.
• Your information is never sold.

Collected data is used only for specific purposes. We maintain full transparency over every use of your data to uphold your privacy at 9club. Your information will not be used for any purpose beyond those listed below.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and transactions.
• To provide customer support and resolve issues.
• For managing bonuses, promotions, and VIP benefits.
• For fraud detection and prevention.
• To meet legal obligations and fulfill regulatory requirements.
• To improve platform services and enhance the user experience.
• To send you relevant offers and updates with your consent.

Your data is stored on secure servers and protected using modern security technology. In accordance with 9club's privacy policy, the highest level of security is ensured at every layer of data storage.

How long your data is retained depends on legal requirements and the type of service. Typically, some data is kept for a set period after account closure, as mandated by regulatory authorities.

• Data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is protected through database encryption.
• Two-factor authentication (2FA) protection.
• Regular security audits and vulnerability assessments.
• Restricted staff access — only authorized personnel can view your data.

9club shares your personal information with third parties only in limited, specific circumstances. Per our privacy policy, all data sharing is fully transparent and controlled.

• Payment Processor: Necessary data is shared with trusted payment gateways to process transactions.
• Legal Authorities: Providing information under a court order or government directive is a legal obligation.
• KYC Partner: Limited data may be shared with approved verification agencies for identity verification purposes.
• Security Partners: Data may be analyzed for security purposes in connection with fraud detection systems.

9club uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored in your browser that help remember your preferences on future visits.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors site speed and usage. You can disable this.
• Functionality Cookies: Remembers language and display preferences.
• Analytics Cookies: Analyzes user behavior to improve services.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some site features to not work properly.

9club maintains the highest standards to protect your financial information. When transacting via mobile banking, electronic wallets, or bank cards, your details are not stored directly on our servers.

All payments are processed through secure third-party gateways that comply with international payment security standards (PCI-DSS).

• Card numbers and PIN codes are not stored on our servers.
• All financial transactions are processed through encrypted channels.
• Suspicious transactions are automatically flagged and blocked.
• Large withdrawals trigger an additional verification process.

Under 9club's privacy policy, you have specific rights that we fully support. Contact our support team to exercise any of these rights.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can object to your data being used for specific purposes.
• Right to Portability: You can receive a copy of your data in a specified format.
• Right to Opt Out: You can opt out of marketing communications.

9club strictly prohibits anyone under 18 from using the platform. Our privacy policy expressly prevents the collection or storage of data from minors. We never knowingly collect any information from underage individuals.

Date of birth is verified at registration. If we have reason to believe an account belongs to a minor, it is immediately suspended and KYC verification is requested.

The 9club platform may occasionally reference approved partners. These partners have their own privacy policies, and 9club is not responsible for their data collection practices.

Please review the privacy policy of any external site or service before using it. 9club only guarantees the protection of your data within its own platform.

9club may update this privacy policy at any time. We will notify you of any changes via email or a platform notification. For significant changes, your renewed consent may be required.

• The date of each update will be noted at the top of the page.
• 30 days' notice will be given before any major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about our privacy policy, please reach out to our dedicated team. We will respond as promptly as possible.